Frequently asked questions

Yes, we do sell pets..

Yes! The Pets & Us Pet Spa is open seven days a week. We offer baths, haircuts, trims and breed-specific grooming for any breed of dog.

We have products for small animals, fishes and birds as well!

We have products for small animals, fishes and birds as well!

Our stores are open seven days a week, between 10:30 am – 8 pm.

All our stores except those located within malls are pet-friendly. Do remember to keep your pets on a leash in case other furries are visiting at the same time. Cats and birds tend to get nervous in new spaces, so if you are bringing them along, please keep them secure in pet-safe carriers.

As Birthday cakes and cupcakes are specially made for your pet, we need at least 48 hours notice. Place your order in-store at any of our Bangalore outlets or call on us 9876829724. The entire amount for the cake needs to be paid in advance.

We have both vegetarian and non-vegetarian varieties available. The meat-based cakes can be baked with the meat that your pet prefers. We can also make cupcakes for your pet’s party!

Yes, please get in touch with us on or call 9876829724

At our stores, you can pay for your order with cash, cards from major banks, PayTM and via NEFT bank transfer.

We keep a very eye on our goods and are careful not to stock or ship products that have passed their expiry date. If damage has occurred in transit, do get in touch with us on

You can get store credit when you want to exchange an item. We prefer immediate exchanges but in special circumstances, we can extend store credit for the span of one month.

In certain situations, we can arrange of this. Do get in touch with us on to know if this is possible.

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